How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
Please email firstname.lastname@example.org to request a refund and we will assign you a tracking number with information on how to return. Please include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 15% restocking fee, this will be deducted from your refund. We also deduct £3 for shipping and warehousing costs incurred on the original order.
If your item is in like new condition and we have an alternative available then exchanges may be possible. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.